Why is queue management essential in handling support tickets? It helps technicians close only high-priority tickets. It ensures that support tickets are handled efficiently and in the right order. It…
A technician has installed a wireless Ethernet card in a Windows 7 laptop. Where would the technician configure a new wireless connection? Control Panel > Networking and Sharing Center >…
To clean laptops, which two products are recommended? (Choose two.) cotton swabs mild cleaning solution ammonia rubbing alcohol car wax For more Questions and Answers: Computer Hardware Basics Final Exam…
Which scenario or situation would prevent a user from upgrading the OS on an Android device? The hardware does not meet specifications. The correct patches were not installed. Permission was…
Which two internal expansion slots in laptops are commonly used to install wireless adapter cards? (Choose two.) Mini-PCIe PCI Express Micro PCI PCIe ISA For more Questions and Answers: Computer…
Which laptop component makes use of throttling to reduce power consumption and heat? CPU motherboard optical drive hard drive For more Questions and Answers: Computer Hardware Basics Final Exam Answers…
A user reports that their display is flickering. What is the appropriate first step to try to fix this issue? Replace the display with a new one. Update the graphics…
Which organizational structure is most appropriate for a cybersecurity report detailing the events that led to a data breach? Topical order Cause-Effect Chronological order Problem-Solution For more Questions and Answer:…
A new, small business would employ entrepreneurial marketing techniques rather than traditional ones because: They have many resources allocated to marketing to grow their business. They want to know what…
If attackers hijack your phone and intercept messages and calls, you’re a victim of what? Firewalls Ransomware Phishing SIM swapping For more Questions and Answers: Digital Safety and Security Awareness:…